These terms govern use of fountainsnewportrichey.com, quote requests, phone calls to (813) 303-9372, and any fountain install or repair we perform in New Port Richey, FL and Pasco, Pinellas, Hernando, Hillsborough. The business on this site is Fountains New Port Richey.
Using the site, sending the form, or staying on a call is agreement to these terms. If you do not agree, do not use the site and hang up.
Last updated September 1, 2026.
Numbers on this website are bands, not a bid. A number we say on the phone is an estimate. Neither one is an offer you can accept to bind the job.
A job starts when both of these exist: a written scope we send you (invoice, work order, or signed proposal) and the deposit that document requires. Until then we can decline the work or change the number.
We quote standing on the lot when we can. Photos help. Hidden rock, a high water table, oak roots, a full electrical panel, unmarked irrigation, HOA conditions, and a piece that is not what it looked like in the photo will change the number. If the lot is different from what we were told, the estimate is void and we re-quote.
We do residential fountain installation, repair, pump work, courtyard bowls, and pondless waterfalls on lots we agree to take. We can refuse a job for any reason, including access, unsafe electrical, a piece that will not survive this dirt, or work we are not ready to stand behind.
We do not build koi ponds. We do not install commercial lake equipment. We do not run a weekly chemical route. We do not warrant a boxed fountain we did not sell.
If you already own the fountain, say so. We can often plumb it. If the bowl is cracked or the wiring is unsafe, we will say that before we sell a pump.
You are responsible for access: a gate that opens, a person on site if we need a key, pets put up, cars moved, HOA quiet hours. We will not climb a locked fence.
You are responsible for your association. If a packet, paint deck, or architectural review is required, tell us before we order the piece. A crate in the garage because the board said no is not our delay.
You are responsible for permits that belong to you and for telling us the city on the tax bill. Electrical for a new circuit may need a licensed pull. We do not skip that to go faster.
Underground utilities and irrigation are not always marked. We call in locates where the work requires it. Private lines the locator will not mark — irrigation poly, landscape lighting, a mystery conduit a previous owner buried — are your risk unless we agreed in writing to locate them. If we hit an unmarked private line, repair of that line is extra.
Repair is often visit plus parts, due when the work is done unless the invoice says otherwise. New installs take a deposit to order the piece. The balance is due on completion that day unless the written scope says a different split.
Deposits are applied to the job. If you cancel after the piece is ordered or cut, the deposit covers what we cannot return, plus time already spent. If we cancel because we cannot stand behind the work, you get the unused deposit back.
Unpaid invoices may be sent to collections. You are responsible for reasonable collection costs if the invoice is past due and undisputed.
We warrant the labor we performed, in writing, on the invoice. That writing is the whole warranty. If the invoice is silent, there is no extra promise beyond what Florida law will not let us disclaim.
We do not warrant the fountain you bought at a garden center, an orphan pump with no parts in the United States, or work another contractor left in the ground.
Florida weather is not a defect. Salt air, irrigation overspray, well-water iron stain, algae in August, oak litter, a freeze night that splits a half-empty urn, and a pump that ran dry because the basin evaporated are wear and use. They are not warranty claims.
A fountain is water next to a house. You keep water in the basin. You shut it down on freeze nights if we told you to. You do not top it off with canal water. If you run it dry, the pump is on you.
Water finds a path. We install and repair to the written scope. We are not an insurer of the house, the lanai, the electrical panel, or the neighbor's lot.
To the fullest extent Florida law allows, Fountains New Port Richey is not liable for lost use, lost rent, mold, finish damage, landscape replacement beyond the immediate work area, or any other indirect or consequential damage.
If we are liable for something we actually broke, the most we owe is the amount you paid us for that job. That cap does not apply to injury we cause by our own gross negligence, or to anything Florida law says we cannot limit.
You will tell us about a leak or a problem as soon as you see it. We get a chance to inspect and repair before you hire someone else and send us the bill.
We may photograph the lot and the finished work for the job file and, unless you tell us in writing not to, for this site. We will not use photos of your children or the inside of the house without asking.
Prices, photos, and copy on this site can change. They are not a catalog you can order from. Content is not engineering, legal, or HOA advice.
The site, the mark, and the copy belong to Fountains New Port Richey. Do not scrape it, clone it, or republish it as your own.
The site is provided as-is. We do not promise it will be up, ranked, or free of errors.
Calls to the number on this site may be recorded and transcribed. If you do not want that, hang up and email us instead.
The person who answers is gathering enough to quote or to put you through to the crew. That is not legal advice and not a guarantee we will take the job.
Florida law governs these terms and any dispute about the site or the work. Venue is in the state courts of Pasco County, Florida, unless a statute forces a different county.
If a court strikes one sentence, the rest still applies. These terms plus the written scope on the invoice are the agreement. A text or a call does not replace them unless we confirm the change in writing.
We can update these terms by posting a new version here. Work already under a signed invoice keeps the terms that were posted when you signed.
We work New Port Richey, Trinity, Odessa, Lutz, and the four counties around them. We come to the lot.
Name, phone, city, what is in the yard. We call back.
Freeze nights, algae, room on the truck. A few times a year. Not a weekly blast.